The School of Pharmacy IT team is available to support online instruction, resources, and other technical needs. Please use this page as a resource for troubleshooting and accessing information necessary for participating in online instruction or technical needs relating to working remotely. If there are any questions regarding the School of Pharmacy’s response to Covid-19 please email firstname.lastname@example.org.
We will continue to update this page throughout this time to ensure we are successful in the new routine.
Please contact the appropriate members of the IT team for questions relating to your technical and equipment needs for online course delivery and working from home. We are working to update all conference rooms to ensure they are capable of supporting web-conferencing. If you do not feel comfortable using your office, we suggest using the following rooms for your lectures (Oxford).
- Faser 205
- TCRC 212B
- TCRC 3llC
- Skills Lab Conference Room
*If more than 1 person is going to use the classroom, we encourage teaching faculty to use TCRC 1000 and 1044. The equipment will be disinfected in the morning and afternoon. Please remember to use the available disinfectant before and after each use.
If you do not have equipment at home to conduct your business, please let us know. We have laptops and web cameras that are available to any faculty or staff member that have to operate from home during this time. This is only for faculty and staff that do not have the equipment to work remotely.
Laptop and equipment loans:
VPN and SAP:
If you need remote access to VPN and/or SAP please use the following link. If you have any questions please let us know.
The IT team is available to provide support to ensure access to your resources and to ensure your computer is functional.
Helpdesk Contact Information
Troubleshooting and Technical concerns:
- Randy Allen
- Tripp Sanders
- IT Helpdesk
- UMMC IT Helpdesk
Zoom, Blackboard, Examsoft, and other online instructional platforms:
- Sarah Campbell
- Dr. Gary Theilman
- Dr. Laurie Fleming