IT Support

Suggested Computer Links

Apple Products

Dell Products

*On May 2nd, 2022, the School of Pharmacy adopted the Examsoft Computer Requirements as the required computer specifications for all professional students. Above is a summary of Examsoft's requirements and recommendations for your primary computer. You may have other computer requirements if you are using specific software in a research lab. Please refer to the software's website regarding those specifications. 

If you have any questions or concerns about these requirements or your computer, please contact Larry Alexander-Oxford (lgalexan@olemiss.edu) or Dr. Gary Theilman-Jackson (gtheilman@umc.edu).

We would like to remind you of the following IT security practices:

• When submitting helpdesk tickets, please use our SOP helpdesk system -(https://umsop.atlassian.net/servicedesk/customer/portals). The SOP helpdesk system can also be accessed from rx.olemiss.edu > SOP Service Requests.
• Avoid using personal email for university business. Always use an olemiss.edu email for University correspondence.
• If your computer has sensitive/confidential information, please register it for security scans using the UM System Registry. The Nessus security agent must be installed for security scans to quickly identify vulnerabilities.
• Always enable security firewalls.
• Always encrypt external hard drives and flash drives if possible.
• Never leave sensitive/confidential physical documents lying open on your desk. Secure in a drawer or file cabinet.
• Set session/screensaver locks for your computer to lock after 15 minutes of no activity to prevent unauthorized access.
• Change your passwords every 90 days.
• Review and delete unused old emails containing sensitive/confidential data.
• When sending sensitive or confidential emails, use the university email encryption service by typing *encrypt* anywhere in the subject line.
• Disable iCloud drive and use only university cloud storage. Box meets the requirements to hold both FERPA and HIPAA data.
• All mobile devices (laptops) must be encrypted. iPhone/iPad data is encrypted by default when a user creates an Apple ID and passcode. Newer Android devices running Android 6.0 or later may also come encrypted by default.
• Install the recommended security/antivirus software, Microsoft Defender for Endpoint, on all university-owned computers.
• Complete the information security awareness training. All employees in the following EEO categories must complete the online training: EEO 1—Executive, EEO 2—Faculty, EEO 3—Professional, EEO 4—Clerical and Secretarial, EEO 5—Technical and Paraprofessional.
• Please back up your data. Disk drives WILL fail over time. Backups are the responsibility of the end-user, not SOP IT.

Microsoft Office 365 (Free for students/faculty/staff)

Please visit portal.office.com and login with your webid and password to download all Microsoft Office apps. If you are a student just use your webid and olemiss.edu NOT go.olemiss.edu.

Microsoft Defender for Endpoint (For faculty/staff and university owned computers only)

Please visit https://itsecurity.olemiss.edu/antivirus  to download.

MNOVA

Download MNOVA and license files here.

Chemdraw

Download Chemdraw and instrucions here.

Helpful Links -

School of Pharmacy Helpdesk Portals (IT Service Request, Room Reservations, etc.)
https://umsop.atlassian.net/servicedesk/customer/portals

Poster Printing Requests
https://rx.olemiss.edu/ > Poster Requests

Ole Miss Central Campus Helpdesk
https://olemiss.edu/helpdesk/

662-915-5222
100 Wier Hall


Examsoft Website - (Examplify Installers)
https://support.examsoft.com/hc/en-us/articles/11146797283469-Examplify-Download-the-Installers-for-Windows-Mac

IT Software Partners
The following vendors have made arrangements with the University of Mississippi to offer products to students, faculty, and staff at a reduced price for personal purchases.
https://umc-edu.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?cmi_cs=1&cmi_mnuMain=f189368a-f0a6-e811-8109-000d3af41938

Campus Cisco VPN Download
https://vpn.olemiss.edu/+CSCOE+/logon.html#form_title_text

Public Printing System (PrinterOn) in the Science Library 1st floor TCRC
https://dionysus.lib.olemiss.edu/cps/?lang=en_US

1. Select print
2. Choose Science Black and White or Science Color
3. Choose File - (Supported formats- PDF, Word, Excel, PowerPoint, JPEG, BMP, GIF, PNG, TIFF, RTF, OpenOffice Writer, Calc, Impress, Draw)
4. Your print job will be available to print/release from the public printer in the science library. You will need to have money added to your student ID card to release the jobs.
Printing (black/white) – $.15 per page
Printing duplex (black/white) – $.25 per sheet (includes front and back)
Printing (color) – $.50 per page